Ashur Nanno
All built systems
Session communication tools

Chat, Email, and Video Workflows

Communication workflows connect the website to the real business process: inquiries, confirmations, reminders, chat support, and meeting access.

Built across current projectsCommunication workflow
Chat, Email, and Video Workflows preview

Problem

What this solves

A website can lose leads when forms, notifications, chats, and meeting links are disconnected from the actual service workflow.

Outcome

What it proves

The communication layer shows how contact forms, notifications, AI chat guidance, and video access can be tied to the right business event.

Built features

Contact and inquiry forms
WhatsApp-style chat interface
Email notification flows
AI guide conversations
Booking-related video-room entry
Session countdown and meeting controls
Support and message routing patterns

Technology used

Firebase FunctionsNodemailerOpenAI integrationVideo-room integrationReactFirestore

Business fit

Service inquiries
Appointment confirmations
Customer support
Lead qualification
Online consultations

Screens and workflows

Practical pieces of the build.

MentorGuia chat interface with conversation list and message area
Chat workflow with conversation list, message area, date separators, input bar, unread indicators, and support for direct mentor/client communication.
Contact and email workflow page
Contact and support page pattern for gathering inquiries.
Video meeting workflow
Video session experience tied to an appointment workflow.

Use this as a starting point

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